Terms

Our Contract

When you place an order to purchase a product from jangawetsuits.com, we will send you an e-mail confirming receipt of your order. The email confirmation will be produced automatically so that you have confirmation of your order details.

Product Descriptions & Availability

Every care has been taken to ensure that all descriptions, specifications, colours and prices are correct. However, colour representations may vary depending on your own monitor and we endeavor to be as accurate as possible.

All photographs are indicative of the product. In rare cases, minor or subtle differences between the product and the photo can occur. These differences will be made clear in the product description. Please read this carefully before purchasing a product to avoid dissatisfaction.

All items are offered subject to availability at the time of ordering. If a product ordered is found to be out of stock, we will notify you as soon as possible. Orders are only accepted once the goods have been dispatched.

Pricing & Payments

All prices and offers are subject to availability. We do our best to ensure all product descriptions, images and prices are displayed correctly across our website, errors and omissions excepted.

Customs

Customers outside Europe are responsible for local import duties/taxes that may be applied. We have no control over these charges and cannot predict what they may be. If unsure, please contact your local customs office for information. International customers should be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Your Order

You have the right to cancel your order and receive a full refund before dispatch. If you are not totally satisfied with your purchase, you have the right to cancel your order within 30 days of receipt. You must return the goods to us at your cost in an unused and re-saleable condition, with a copy of your invoice and a note explaining the reason for return. Please ensure you obtain proof of postage as we cannot be held responsible for the non-receipt of returns.

Returns

Ensure the item is returned within 30 days of purchase, unused and in original packaging.

Enclose a copy of your invoice with a note to advise the reason for return.

We recommend posting the item using a Signed For delivery service for peace of mind.

Warranty Claims

Every product sold on the jangawetsuits.com website comes with a 12-month manufacturer warranty unless otherwise stated. If any defect is found within this period, we will return the item to the manufacturer for repair or replacement at their discretion. This does not affect your statutory rights.

Events Beyond our Control

We cannot be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. Examples include but are not limited to delays due to weather, etc. This does not affect your statutory rights.

Our Details

Janga is the trading name for:

KIDNAP YOURSELF, Lda 
Rua Vasco Traqueia da Gama 
N 4, Condados 
3080-450 Figueira da Foz 
Portugal

Email: jangawetsuits@gmail.com
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